Intercom Advanced - The Support Inbox, Help Center and Fin AI Agent for Growing Teams
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What Intercom is
Customers write to you from the chat bubble on your site or app, from e-mail, WhatsApp or Instagram; every conversation lands in one inbox with the customer's history, plan and activity next to it. Fin, Intercom's AI agent, reads your help center and past answers and resolves routine questions instantly, handing complex ones to a person with a summary. Outbound tools - banners, tours, surveys, e-mail - let you reach users inside the product.
What Advanced adds over Essential
- Workflows - visual automation for routing, tagging, replies and escalations.
- Multiple team inboxes, round-robin assignment and SLA rules.
- Multilingual help center with custom domain and branding.
- Ticketing with back-office tickets, Jira and Slack integrations, and reporting on team performance.
How to use it
- Install the Messenger snippet and connect your e-mail; import contacts.
- Write 20 help articles for the questions you answer most - Fin uses them from day one.
- Set a Workflow: 'Fin answers first → if unresolved, assign to Support inbox'.
- Turn on office hours and an SLA so nothing waits unnoticed.
- Review Fin's resolution report weekly and add articles for the gaps.
What we sell
| What you buy | Price | Warranty | How it is delivered |
|---|---|---|---|
| Intercom Advanced, 12 months | $10.40 | No Warranty | delivered automatically within minutes of payment - the bot buys it from our supplier the moment you pay |
How to buy
- Open the product in the Telegram bot, on the website or in the Mini App and pick the quantity.
- Pay from your wallet balance (top up with USDT, Binance Pay or the other listed methods) or use Direct Pay.
- The delivery arrives in the chat and in your order history; website users also get it in their Inbox.
- The warranty shown above is the one on the product page - open a ticket from the order and support handles it.
FAQ
Are Fin resolutions included?
Fin is billed per resolution by Intercom; the Advanced plan fee is what this product covers.